Frequently Asked Questions

To ensure your experience is smooth and enjoyable, we've gathered the most common questions right here. Everything you need to know from design to delivery is covered in the sections below, and if you still have questions, contact us — we're happy to help!

General

ImagiDoodle coloring books are suitable for all children — and adults, too! We design each book to appeal to the specified age group on the order form, so younger children can have fun coloring larger, easy-to-color pictures while older kids will enjoy more detailed art.

Many grown-ups find coloring to be a relaxing escape from the hustle and bustle of adulthood. You can star in your own adventure and color along with your kids for family fun!

They sure are! The creative team at ImagiDoodle authors a unique adventure for each child, using their name throughout the story and incorporating their favorite things and what makes them special.

We don't sell low-quality, mass-produced coloring books. We create special keepsake coloring books that tell a unique and personalized story tailored to your child's interests and what makes them special. No two stories are the same, and each book is carefully hand-assembled and beautifully packaged with love.

Payments

You can pay with any valid Visa, Mastercard, American Express, or Discover card. We also welcome Apple Pay and Google Pay for an easy breezy checkout.

Want to split your payment? Afterpay and Shop Pay Installments are available for orders over $35.

Yes, we do! Eligible customers can split their purchase and pay over time with one of our BNPL partners:

Our refund policy can be found here.

Shipping

We are currently able to fulfill orders to the US, Canada, Australia, and New Zealand, but we'll be adding more regions soon!

There are two ways you can track your order:

  1. Your shipping confirmation email. We'll send you an email with tracking details as soon as your order ships.
  2. Your account page. If you created an account, you can log in and track your order on the Order Status page.

We stand behind our products, even after they've begun their journey to you. If your package is lost or damaged during shipping, please tell us as soon as possible so we can make it right.

Didn't find your answer? Don't worry, contact us here!